How to delete your account
- Open Connect account settings and sign in to the mdbase Connect account you want to delete. TaskNotes users should sign in with the Connect account linked to TaskNotes.
- Choose Delete account.
- Reauthenticate when prompted.
- Type DELETE, then confirm the permanent account deletion.
Data that is deleted
Deleting your mdbase Connect account permanently removes:
- Your Connect account and sign-in methods.
- Browser sessions.
- Application access and grants, including access previously granted to TaskNotes.
- Registered devices.
- For collections you own, the data mdbase stores to sync them: the encrypted changes, snapshots, and attachments, and, for Cloud copy collections, the readable copy and mdbase’s copy of the collection key.
- Your membership in collections other people own. Those collections stay with their owners.
Access and control-plane state are removed immediately. Durable cleanup of stored collection data then continues automatically in the background.
Data that is not deleted or may be retained
- Collection folders on your own devices are not deleted. Each device that synced a collection keeps its copy as ordinary files. Delete those copies yourself if you no longer want them.
- People you shared a collection with keep the files they already had.
- Security or audit records necessary to document the deletion, prevent abuse, or meet legal obligations may remain. During the open beta, mdbase Connect does not promise a fixed retention period for these records.
Delete data without deleting your account
You can delete individual records or files, or delete individual collections, without deleting your mdbase Connect account. Use the relevant application or collection-management controls to remove only the data you choose.